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The safety of our patients and employees is our top priority. Learn more here.

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Reliant Medical Group Phone number for Reliant Medical Group: (800) 283-2556

What is the coronavirus?

Coronaviruses are a family of viruses that can cause illness in both animals and people. The 2003 SARS outbreak, also known as Severe Acute Respiratory Syndrome, is a well-known coronavirus. In January of 2020, the World Health Organization (WHO) announced a new coronavirus outbreak, now called COVID-19, which was first detected in China. While it is still too early to fully understand COVID-19, our number-one priority is to support the health and safety of our team members and patients.

How does COVID-19 spread?  

This is an emerging virus, so there are still many unknowns, including how easily or effectively the virus is spreading between people. As with all respiratory viruses, it is advisable to limit close contact (within six feet) with an infected person. Coronaviruses are also spread when an infected person coughs or sneezes, or by touching an infected surface or object and then touching your own mouth, nose or eyes, but it is unknown if COVID-19 spreads in this way. For the most updated information about COVID-19, visit the Centers for Disease Control and Prevention (CDC) Share the Facts, Stop the Fear page.

What are the symptoms of the COVID-19?

Symptoms are similar to an upper respiratory infection and may include:

  • Fever or chills
  • Cough or chest congestion
  • Shortness of breath
  • Sore throat
  • New loss of smell or taste
  • Muscle pains
  • Vomiting or diarrhea

More cases of COVID-19 are expected to be diagnosed, much like the other epidemics that we have experienced over the last 15 years. But it is important to know that 80 percent of COVID-19 cases are mild or without symptoms. Like the seasonal flu, COVID-19 infection is more severe in patients with chronic underlying health conditions and the elderly.

What if I think I was exposed to the COVID-19?

If you believe you may have been exposed to the virus, it is recommended you avoid public places, including public transportation. Call your primary care provider (or local public health agency) immediately to ask for guidance prior to making an in-person visit. This will help limit exposure to the general public.

Can I get tested for COVID-19 and, if so, where?

You can be tested if your primary care provider or health care professional determines you should be tested for COVID-19 and orders the test. Learn more about Reliant’s test procedure here.

Will my health insurance cover the cost of a COVID-19 test?

Many health insurance companies across the country have stated that they will cover the full cost of any testing for COVID-19. However, it is a good idea to check with your specific insurance company to ask about coverage of the test.

Is there a treatment for COVID-19?

At present, there is no specific treatment or vaccine for COVID-19. If you become infected, you will receive supportive care to help relieve symptoms. You can help prevent the spread of the virus by following the steps listed on the What to Do if You Are Sick page of the CDC website.

How can I protect myself from the COVID-19?

Until there are more answers, you are advised to follow good prevention practices, including:

  • Washing your hands frequently with soap and water for 20 seconds or using alcohol-based hand sanitizer with at least 60% alcohol if soap and water are not available
  • Avoid touching your eyes, nose and mouth with unwashed hands
  • Avoid close contact with people who are sick, even inside your home
  • Put distance between yourself and other people outside of your home
  • Clean and disinfect frequently touched surfaces, like your phone or computer
  • Cover your nose and mouth with a tissue when you cough or sneeze, and then throw the tissue in the trash
  • Stay home when you are sick
  • While a flu shot does not prevent COVID-19, it’s still good to protect yourself against influenza
    and schedule a flu shot.
  • Cover your mouth and nose with a cloth face cover when around others

Is there guidance related to travel?

CDC recommends you stay home as much as possible, especially if your trip is not essential, and practice social distancing especially if you are at higher risk of severe illnessDon’t travel if you are sick or travel with someone who is sick.

This situation is evolving, so please visit the CDC Information for Travelers website for the latest guidance.

Are there other things I should do to prepare?

The CDC says that now is a good time to assess individual and family preparedness but advised that preparations do not need to go beyond what is needed for a natural disaster or an infrastructure disruption. Preparedness typically includes making a plan, making a kit, and staying informed. Resources are available from the US Department of Homeland Security, the CDC, and the Red Cross.

Where can I find more information about the COVID-19?

This situation is fluid and evolving quickly. For the latest information, guidance and travel alerts, visit the CDC’s COVID-19 homepage and the World Health Organization website. Understanding the facts around the virus will help reduce stigma and panic.

Related Links

CDC Overview

CDC Share the Facts, Stop the Fear Page

CDC Travel Advisories and Health Notices

Department of Homeland Security Emergency Preparedness Page

World Health Organization COVID-19 Page

United States Department of State Information