SMS Text Message Terms & Conditions

The text messages you receive are related to your relationship with Reliant Medical Group or ProHealth Physicians. Such messages may include, but are not limited to, messages about your visits, MyChart account, billing notifications, prescription and appointment reminders, and care management. Message and data rates may apply. Message frequency may vary. For help, text HELP. To opt out of notifications from this specific short code, text STOP. Please review terms and conditions and privacy policies found here.

Texting Terms and Conditions

When you sign up for text messages from Reliant Medical Group or ProHealth Physicians, you are signing up to receive text messages related to your relationship with Reliant Medical Group or ProHealth Physicians. Text messaging may occur as one-time or recurring texts, and may include but not be limited to: texts about appointment scheduling and reminders, healthcare reminders (such as preventive health screenings, flu shots, mammograms, colonoscopies, etc.), pharmacy order and medication reminders, information about programs and services available to you (such as diabetes control, heart conditions, cancer care, wellness, weight management, and smoking cessation), information about your MyChart account, one-time passcodes, billing notifications, and care management messages.

Text messages may be sent to your mobile number using an automatic dialing system. Message and Data rates may apply. Text messaging may not be available from all carriers. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

We both agree that the only way to end text messages for a specific texting program is to reply STOP. You understand and approve that replying STOP to one texting program will not opt you out of all programs that you are enrolled in. You must reply STOP to each texting program that you no longer want to be a part of.

After you send “STOP” to us, we may send you a message to make sure that you no longer want to get text messages from that program. After this, you will no longer get text messages from us from that texting program. If you want to join again, sign up using the Reliant Medical Group MyChart – Login Page or ProHealth Physicians MyChart- Login Page or text HELP to the short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly: Reliant Medical Group patients should call  1-800-283-2556 and ProHealth Physicians patients should call  1-855-286-3411.

We do not guarantee the successful delivery of text messages by your wireless provider. Messages sent by text may not be delivered if the mobile device is not in range of a transmission site, or if the network is down. Factors beyond the power of wireless carriers may get in the way of message delivery. This may include the terrain, how close you are to buildings, foliage, weather, and your equipment. We and your wireless provider will not be liable for losses or damages that come from unsuccessful or late delivery of messages, inaccurate or incomplete content, messages sent to the wrong number, or your use or reliance on the content of any text message.

Please update us right away if your mobile number changes.

We recommend you use a password to open your mobile device. Text messages may include protected health information (PHI). Since text messaging is unencrypted, there is a risk that this PHI could be intercepted or viewed by third parties, including others who look at your device. When you choose to get text messages from us, you do so at your own risk. The use and disclosure of PHI in text messaging may also be governed by other privacy notices, including Reliant Medical Group Privacy Practices and Policies and ProHealth Physicians Privacy Practices Policy. Click here to view these policies.

These Terms of Use are governed by Minnesota law, without reference to its rules regarding choice of law.

If you have any questions, please contact Reliant Medical Group Help Desk or ProHealth Physicians Feedback Form