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Reliant Medical Group Southboro Medical - Now a part of Reliant Medical Group

Providing an excellent patient experience is something we take pride in at Reliant Medical Group. Our focus at all levels is on making sure your care experience meets or exceeds your expectations each time you visit.

When you need to discuss something with us, we want you to know that Reliant Medical Group is eager for your feedback. Our patient experience representatives are dedicated to listening to your concerns and working with others in our organization to seek a satisfactory resolution.  So whether you have a question, comment, or compliment, we want to hear from you.

Please contact our Patient Experience Department at (800) 993-8399. Our representatives are available Monday through Friday, 8:30am – 5:00pm. You may also contact us through our email address by clicking here. Responses may take 24-48 hours.

If you have a billing question, please contact Patient Financial Services at (508) 368-5500 or toll free (800) 215-1720.

To report a HIPAA and/or other compliance concern, call the Reliant Compliance Hotline at (888) 203-9061.

Please do not call or email the Patient Experience department if you have an urgent medical need, please contact your doctor’s office by phone instead or call (800) 283-2556 to speak to an operator. In emergency situations, please call 911 immediately.