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Overall Patient Rating
4.8 out of 5 stars - 77 total ratingsLacey developed her love of science and biology at a young age and has long been fascinated with how the human body works. Prior to studying to become a physician assistant, Lacey obtained a job with a gynecologist to gain medical experience. “I was the only staff person in addition to the doctor, so I became very familiar with all aspects of OB-Gyn care. I developed a love for the field and knew this was the area of medicine I wanted to pursue,” she explains.
Lacey says that one of the reasons she loves practicing in OB-Gyn is the ability to develop long term relationships with her patients, including the ability to follow women through their pregnancies and beyond. She also enjoys that she is able to use her surgical skills in addition to providing office-based women’s health care.
At Reliant, Lacey’s approach to patient care is to ensure that her patients feel comfortable, listened to, and respected during their visit in order to gain their trust as their provider. “I believe in educating the patient and making recommendations for their care, and also empowering the patient to make their own treatment decisions. It’s important to work together as a team to determine the best plan of care for each unique patient.”
One of the things Lacey loves the most about being an OB-Gyn provider is following women through adolescence as well as through their potential pregnancies and later years. “I love hearing how the children of my patients grow and learning more about them during their annual visits,” she explains. “The greatest compliment I get is when patients refer their friends and family members to me. I want to change the culture of women’s healthcare so that it doesn’t have to be something the woman dreads every year, but instead sees it as an opportunity to take charge of their health in the most comfortable setting possible.”
Lacey is the mother of four children (two boys and two girls). They have four cats. In her spare time she enjoys being with her family and loves to attend her children’s sporting events. She also loves to travel, attend live concerts, and play Texas hold ’em poker with her husband.
Star ratings are based on patient responses to 5 questions about the care they have received from their provider. Responses are measured on a scale of 1-5 and the average score is displayed in an easy to view, 5-star format. Learn more about how we measure our patient experience.
Comments marked with an asterisk * serve as a flag to indicate when a patient has left feedback that specifically references a provider's name.
This patient rated the doctor 5 out of 5 stars.
Had a really good experience. I felt very comfortable with her with it being my first time with this provider
This patient rated the doctor 5 out of 5 stars.
Lacey is a very knowledgeable and kind provider she really listens and informs me of my choices and risks thoroughly and let's me express all my concern and doesn't make me feel pressured or afraid to ask for something and she doesn't downplay my pain or my anxiety she's truly the best!
This patient rated the doctor 5 out of 5 stars.
She had such a wonderful bedside manner. She genuinely was concerned for me and listened to my concerns. She was thorough and I left feeling a lot better then when I entered the room based on the treatment plan
This patient rated the doctor 4.4 out of 5 stars.
Informative but flat affect. No eye contact on arrival. First time visit with this provider.
This patient rated the doctor 5 out of 5 stars.
Excelente
This patient rated the doctor 5 out of 5 stars.
I very much enjoyed my experience with Dr. Luneau. I noticed she was wearing a pin showing either her allyship or membership of the LGBT+ community, which instantly put me at ease. As someone who is a part of that community, I've had experiences with other practices where I felt our discussions around my reproductive health had, for lack of a better word, heteronormative undertones and influences. These discussions ultimately made me uncomfortable and delayed my routine pap smear and pelvic exam for many years. Something like wearing a pin of support may seem small, but it certainly put me at ease in a moment where I was incredibly nervous. Dr. Luneau was great throughout the rest of the exam. She answered my many questions and was patient when I was uncertain of some of my responses to her questions. She was very efficient, yet didn't compromise my comfort or any opportunities to provide me with thorough explanations.
This patient rated the doctor 5 out of 5 stars.
Lacey was the first one to not come off as dismissive with my concerns. With it being my first pregnancy, any questions or concerned I have had up until now have been shrugged off by providers and "not a big deal" but I never had any explanation given to me. Pregnancy is normal to them but still new to me and that is important to remember. Lacey listened to me and provided explanations
Offices and Locations
Worcester Medical Center
Overview
Specialties
Obstetrics and Gynecology
Education
Medical Education:
Mass College of Pharmacy and Health Sciences
Insurance
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