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Overall Patient Rating
5 out of 5 stars - 277 total ratings“I like to think of myself as a small-town doctor beholden to the people we serve.”
A family practice physician who has worked at Reliant Medical Group in Holden for almost two decades, Dr. Stephen Smith thinks of himself as a small-town doctor. “We try to keep things personal here in Holden, it’s just the way we are,” he explains. “We take great pride in our medical capabilities and the fact that we provide some of the best health care in the world, but work hard to maintain that friendly, small-town atmosphere which our patients really love. I’m proud to say we treat every patient here as if they were a member of our own family.”
As an experienced family practice physician, Dr. Smith has had the opportunity to take care of many multi-generation families over the years. “There is one family that I take care of that is five living generations – the youngest member is about two months old and the oldest is 102. When a family puts that level of trust in you for their care, it’s really something special.”
Talking to Dr. Smith, one senses that he is as passionate about practicing family medicine today as the day he first started. “I find the variety of patient care experiences here fascinating. As a family physician I get to practice pediatrics, geriatrics, internal medicine, gynecology, psychology and more. Most importantly, the connections I make with my patients here are truly enduring, and that is very important to me.”
A graduate of Williams College and UMass Medical School in Worcester, for Dr. Smith the greatest satisfaction in being a doctor is making a difference in someone’s life. “When a patient shakes your hand and thanks you after helping them through a tough illness it can be a very moving experience – it reminds you why you became a doctor.”
When he’s not busy attending to his patients in Holden, Dr. Smith loves spending time with his wife and family. He enjoys taking his two boys hiking and canoeing as well as other outdoor pursuits. During the spring and summer, Dr. Smith also enjoys trout fishing in local streams and is actively involved in Trout Unlimited, an organization that protects coldwater fisheries. He is also involved in alumni affairs at Williams College, and coaches youth baseball.
Star ratings are based on patient responses to 5 questions about the care they have received from their provider. Responses are measured on a scale of 1-5 and the average score is displayed in an easy to view, 5-star format. Learn more about how we measure our patient experience.
Comments marked with an asterisk * serve as a flag to indicate when a patient has left feedback that specifically references a provider's name.
This patient rated the doctor 5 out of 5 stars.
I always feel heard with Dr Smith. I feel like he would go to bat for me if need be. I hear so many stories about people not being able to find a PCP and I feel very, very fortunate to have had Dr Smith helping with my health care all these years.
This patient rated the doctor 5 out of 5 stars.
Dr.Smith was very thorough in exposing my heart condition and what it could be. Dr Smith was very friendly, and easy to talk to.
This patient rated the doctor 4.5 out of 5 stars.
I almost never have any specific ailments to discuss, so my visits are generally pretty quick. If I had a complaint, it would be that my visits don't feel "thorough" enough, but I guess if I don't bring up any issues, there's no reason to take any longer than is given to me.
This patient rated the doctor 5 out of 5 stars.
Dr. Smith reviews and addresses every concern, medical issue, and change to prescriptions. He is thorough and unrushed while moving through all that requires attention. There is none better. He is the best of the best.
This patient rated the doctor 5 out of 5 stars.
Dr. Smith always listens to all concerns and takes very good care of me.
This patient rated the doctor 5 out of 5 stars.
Good listener and great advice .
This patient rated the doctor 5 out of 5 stars.
Dr. Smith invited me to talk first about my concerns and questions before we reviewed my lab results and ongoing care. This ensured that all of my items were given priority.
This patient rated the doctor 5 out of 5 stars.
Dr Smith is an excellent physician both professionally and personally.
Offices and Locations
Overview
Specialties
Family Practice
Partnering Provider
Certifications
American Board of Family Practice
Education
Medical School: UMass Medical School
Internship & Residency: Somerset Medical Center
Languages Spoken
English
Insurance
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