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Overall Patient Rating
4.8 out of 5 stars - 98 total ratingsShawna started her career in healthcare as a certified nursing assistant and after much hard work and study, is now a Doctor of Nursing Practice (DNP). “I became a nurse practitioner because I love being a nurse. As nurses we are taught to relate to individuals, look at the details, and approach health from a psychosocial model that considers how all the different aspects of a person’s life affect disease and wellness,” she explains. “Making a difference for patients is the center of what I do each day.”
In her work at Reliant Shawna enjoys providing care to all ages and focusing on primary care and preventative medicine. “I love having the opportunity to build relationships with my patients throughout their lifetime and the entirety of their care,” she explains. “I approach each patient encounter individually and I seek to practice using the best current evidence and with the utmost compassion. I strive to help patients be in charge of their care so that as partners, we attain the best optimum health.”
According to Shawna, as a nurse practitioner there is always more to learn. “The scope of clinical knowledge I use in my field of practice is extremely vast,” she explains. “There’s always room to learn more. I always adapt my perspective to be one that embraces the opportunity to learn.”
In her spare time Shawna loves to cook and read a good novel. “I love learning new recipes of delicious dishes from all over the world.”
Star ratings are based on patient responses to 5 questions about the care they have received from their provider. Responses are measured on a scale of 1-5 and the average score is displayed in an easy to view, 5-star format. Learn more about how we measure our patient experience.

Comments marked with an asterisk * serve as a flag to indicate when a patient has left feedback that specifically references a provider's name.
This patient rated the doctor 4.8 out of 5 stars.
Good
This patient rated the doctor 5 out of 5 stars.
Dr. Baker is a very thorough PA. VERY SATISFIED WITH HER CARE
This patient rated the doctor 3.2 out of 5 stars.
Although she was attentive during the appointment, she stated a plan of action, but didn't follow through with that afterwards. It's always tough when someone lays out next steps and then afterwards makes the patient feel like a bother for assuming those next steps will be followed.
This patient rated the doctor 5 out of 5 stars.
I love the providers here and will always recommend them to anyone needing a provider.
This patient rated the doctor 5 out of 5 stars.
Shawna was amazing! She addressed concerns I had before I even had a chance to ask them.
This patient rated the doctor 1.8 out of 5 stars.
I had a no and she was young and energetic. She was very sweet but didn't ask me anything about the concerns I had talked to the nurse about. She recommended two vaccines and I said yes but she ushered me out of the office with no vaccines. She had also suggested a physical but the desk person said she didn't see an order for that. She had also recommended a cardiologist appointment but put in for a neurologist appointment. Not sure what happened but I felt like she didn't have the time to focus on me.
This patient rated the doctor 5 out of 5 stars.
Shawna Baker is an excellent provider who listens and is thoughtful, realistic, and responsive.
Offices and Locations
Overview
Specialties
Family Practice
Education
Medical Education: UMass Medical School, Graduate School of Nursing