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Overall Patient Rating
4.9 out of 5 stars - 206 total ratings“I try to help patients understand that their biggest asset is their health.”
For Dr. Gilberto Sustache, entering medicine was a natural choice. “When I was a child, the world of medicine was already an interest for me,” he explains. “I originally thought I might be a nurse or a physical therapist when I was younger. However, while I was an undergraduate at Brown, I was encouraged to follow my dreams and that put me on the road to becoming a doctor.”
Dr. Sustache says that in recent years helping patients with their mental health challenges has become more important. “There’s no doubt that depression and anxiety impact other medical issues. You can’t just treat a patient with high blood pressure and not pay attention to the stressors that may be causing them to not take their meds, not eat healthy, and not make the lifestyle changes they need. As a physician, you have to see the big picture. So, I always take the time to learn as much as I can about my patients.”
As a physician, one of the biggest health issues that Dr. Sustache confronts is obesity. “I try to partner with patients and help coach them so they are aware of the goals and the things that need to be done,” he explains. “We’re looking at lifestyle changes, things that are going to be impactful for the rest of their lives. It takes time and patience to accomplish that because you have to see what motivates people to make change. I try to help patients understand that their biggest asset is their health. If you can’t preserve or improve your health, all the money in the bank is not going to give you happiness.”
One of the techniques Dr. Sustache uses to help patients is a lifestyle program called NEWSTART. “Often, we go over these eight simple points which are nutrition, exercise, water, sunlight, temperance, air, rest, and trusting in something bigger than yourself. Those eight categories are like a chain, and each link affects overall health. You can exercise and eat well but if you don’t get enough sleep it will affect your health. So, I often try to review these eight principles with patients.”
Dr. Sustache enjoys staying physically fit and has even completed some triathlons. In addition to exercising he enjoys detailing cars in his spare time. He and his wife have three children and he loves spending as much time with them as possible.
Star ratings are based on patient responses to 5 questions about the care they have received from their provider. Responses are measured on a scale of 1-5 and the average score is displayed in an easy to view, 5-star format. Learn more about how we measure our patient experience.
Comments marked with an asterisk * serve as a flag to indicate when a patient has left feedback that specifically references a provider's name.
This patient rated the doctor 5 out of 5 stars.
Doctor "Gil" is an expert at putting me at ease by providing me with instant explanations with all concerns I have. With great skill and knowledge. I have an anxiety condition primarily as it relates with health. And this is so important to me and I feel so thankful for that.
This patient rated the doctor 5 out of 5 stars.
Dr Sustache is the best
This patient rated the doctor 5 out of 5 stars.
This was the first time meeting this doctor, and I cannot say enough wonderful things about himHe was very familiar with all of my medical problemsHe treated me with respect and compassionIf I was recommending a doctor to anyone, I would highly Recommend himHe took his time with me, but I did not wait. He explained everything that I needed to know and wanted to know.I'm very happy to have met him and will request appointments with him when my primary is not availableEvery doctor and physician assistant and nurse practitioner I have met either in person or on the phone that are part of the healthcare team at RELIANT medical group have been top-notch and I can't say enough great things about you all
This patient rated the doctor 5 out of 5 stars.
Gilberto Sustache was professional, kind, reassuring and very helpful with a diagnosis and recommendations.
This patient rated the doctor 5 out of 5 stars.
Everything was talked about with concerns and non concerns. I didn't leave confused or not understanding what was said to me
This patient rated the doctor 5 out of 5 stars.
Dr. Sustache is the most caring provider. He cares for me like an individual, never rushes and takes all my questions or concerns seriously. Great bedside manner.
This patient rated the doctor 5 out of 5 stars.
This was my first time seeing my new physician and he was just so great. He had such a great personality and really cared about my medical condition. I was so hesitant about having a new doctor but not now. He was fantastic!
This patient rated the doctor 5 out of 5 stars.
Excellent overall experience - Dr is great
This patient rated the doctor 5 out of 5 stars.
Reviso mis medicamentos y minuiciosamente y explico muy bien cada medicina a tomar
This patient rated the doctor 5 out of 5 stars.
1st visit new doctor very happy.
This patient rated the doctor 5 out of 5 stars.
Excellent service
This patient rated the doctor 5 out of 5 stars.
My doctor is awesome
This patient rated the doctor 5 out of 5 stars.
Love Dr Sustache!
Offices and Locations
Overview
Specialties
Family Practice
Internal Medicine
Certifications
Board Certified: Family Medicine
Education
UMass Chan Medical School
Residency: Memorial Family Medicine Residency Program, Sugar Land, Texas
Languages Spoken
English
Spanish