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All Reliant Medical Group locations are closed on Thanksgiving and the day after, except for ReadyMED, which is open for urgent visits. View hours here.

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Reliant Medical Group Phone number for Reliant Medical Group: (800) 283-2556

Learn How COVID-19 Testing Works at Reliant

Testing at Reliant is by appointment and is only available for Reliant patients.  If you have concerning symptoms or have a travel, work-related or other need for testing, please call your Reliant provider.  See below to learn how our testing process works.

1. Contact your primary care provider’s office to discuss symptoms or testing needs.

 

2. If testing is recommended, an order is placed by a Reliant Medical Group provider and a testing appointment is scheduled, generally on the same day or next day, in one of our drive-thru testing locations in Auburn, Leominster or Southboro. We do not offer “walk-in” testing.

 

3. When you arrive at the testing site, you will stay in your car. You will need to show a photo ID and check in.

 

4. A clinician will come to your car to collect a sample from your nose to test for COVID-19. Your test will be sent to Quest Diagnostics. If your provider also ordered a flu test, a sample may also be taken to test for the flu virus.

 

5. Your test results will come back to the Reliant provider who ordered your test. We expect that you will be notified of your test results within 3-5 days, but the exact timeframe will depend on the lab’s volume (Quest Diagnostics). Please know that if you have not heard from us, your results are not available yet. We will communicate with you promptly when we receive your results from the lab. Negative results will also be available in MyChart. 

Testing Locations

Our testing locations in Auburn and Leominster have moved from the parking lots outside of our offices to nearby, former Sears Automotive locations. These moves allow us to still safely perform open-air, drive-thru testing, but provide the ability to better control the climate and shield our staff and patients from winter weather.

The new testing locations are:

Auburn

The former Sears Automotive building, which is located at the Auburn Mall, but on the opposite side of where Reliant’s main entrance is.

Street address: 387 Southbridge Street, Auburn

Leominster

The former Sears Automotive building, which is located in the parking lot of The Mall at Whitney Field

Street Address: 100 Commercial Road, Leominster

Southboro

Southboro COVID-19 testing will continue at our Southboro office, located at 28 Newton Street.

Testing for Patients Without Symptoms of COVID-19

Reliant will test asymptomatic patients (those not showing symptoms of COVID-19)  who express a “requirement” reason (including but not limited to requirements by employers, vacation rentals, camps, schools, travel requirements, etc.).  Patients should contact their primary care office to request a test.

Deductibles and co-insurance may apply for the COVID-19 test, so patients may receive a bill from Reliant.  Patients should contact their insurance company for questions about their specific coverage.

Travel Requirement Testing

Massachusetts is currently enforcing travel requirements for anyone traveling from high-risk states. Reliant will test asymptomatic patients to meet these travel requirements. Patients should contact their primary care office to request a test.

What is a COVID-19 Antibody Test and Should I Get It?

Antibody tests check the blood for antibodies that indicate if a person has been infected with the virus that causes COVID-19.  Antibodies are proteins that help to fight off infection. Antibody testing is not used to diagnose COVID-19.

It is generally believed that the presence of antibodies for a specific virus confers some degree of immunity against getting the infection again; however, for COVID-19 we do not yet know how long immunity may last. Therefore, determining if someone once had COVID-19 doesn’t tell us with certainty if or for how long someone is protected. In short, more data is needed to understand the body’s immunity response after a COVID-19 infection.

The Center for Disease Control (CDC) is using antibody testing selectively to understand how widespread COVID-19 infection is in different communities to guide broad decisions about public health. The test is not used to develop treatment or management plans for an individual patient.

Reliant’s Position on Antibody Testing

Because of the uncertainty around COVID-19 immunity testing, Reliant Medical Group providers are not currently ordering antibody testing. This is because the results – either positive or negative – would not change our medical advice:

  1. If a person is positive for the antibodies (meaning it appears he/she has likely had the infection), we cannot ensure that person has substantial immunity from catching COVID-19 again. In this case, we would still advise taking protective measures, such as wearing a mask and social distancing, to avoid contracting the infection again.
  2. If a person is negative for the antibodies (meaning that he/she does not appear to have had the COVID-19 infection), our advice would be the same: practice recommended safety guidelines to avoid contracting the infection.

Of course, the COVID-19 situation is rapidly changing. We will continue to monitor guidelines for antibody testing, and respond appropriately.

Please be sure to visit reliantmedicalgroup.org for updates, and we encourage you to rely on cdc.gov for the latest information about the Coronavirus outbreak.