Star ratings are based on patient responses to 5 questions about the care they have received from their provider. Responses are measured on a scale of 1-5 and the average score is displayed in an easy to view, 5-star format. Learn more about how we measure our patient experience.
Explanations of problem/condition4.9 out of 5 stars - 99 ratings
Concern for questions/worries5 out of 5 stars - 99 ratings
Provider included you in decisions4.9 out of 5 stars - 98 ratings
Likelihood of patient recommendation4.9 out of 5 stars - 97 ratings
Provider discussed treatment options4.9 out of 5 stars - 95 ratings
Comments marked with an asterisk * serve as a flag to indicate when a patient has left feedback that specifically references a provider's name.
This patient rated the doctor 4 out of 5 stars.
Jan 26, 2025
Provider (NP) clicked on the wrong pharmacy (mail order instead of local) for the pain med Rx. By the time I discovered the problem, it was already being processed for shipping and the order couldn't be cancelled. Consequently the local pharmacy couldn't fill the Rx as not enough time had lapsed since the meds were "issued", even though Reliant staff tried to expedite local pharmacy filling the Rx. As a result, I had an extended delay receiving the pain meds. Not a life threatening error, but clearly an issue to be noted.
This patient rated the doctor 5 out of 5 stars.
Dec 01, 2024
She was very professional and thorough. Great personality & bedside manner. She took my concerns seriously and did a good job explaining her thoughts and care plan.
This patient rated the doctor 5 out of 5 stars.
Nov 25, 2024
Cody Des Sousa is amazing. She listens and gives feedback to help settle my nerves. She is a fantastic nurse