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“I think that the more trust you build with a patient the more likely they are to open up to you.”
Dr. Cormac DePan comes from a family that has been uniquely devoted to medicine and caregiving. “I represent the 4th generation of physicians in my family,” he explains. “There have also been several nurses in my family including my mother, so I had a chance to experience what it was like to be involved in caring for others at an early age.”
Dr. DePan is an ENT physician, also known as an otolaryngologist. “There are many different aspects of being an ENT physician and we treat patients across a wide spectrum, both medically and surgically. That mix was very appealing to me and one of the reasons I chose my specialty.”
When treating patients Dr. DePan has noticed that it can take some time before they really open up to him. “I think that the more trust you build with a patient the more likely they are to open up to you. By showing them that you care and engaging with them you get to the core of why they’re coming to see you. Trust is really the cornerstone of what we do here.”
Some of the more common problems that Dr. DePan treats are adenoid tonsil disease, oral cavity problems, swallowing and breathing issues, voice disorders, ear pain and infections, and allergy problems. “There are a lot of reasons people come to see us, often for reoccurring problems. Fortunately, we have a lot of different ways we can help our patients.”
According to Dr. DePan, new technologies have made it easier than ever to treat patients. “Thanks to the endoscope, sinus surgery has become much less invasive and easier on the patient. Also, electronic medical records have made a big difference, making care a lot more efficient and safer too.”
During his free time and on the weekends, Dr. DePan enjoys working out, hiking in the mountains, and playing racquetball and squash. He also likes to camp, and enjoys boating and waterskiing in the warmer months.
Star ratings are based on patient responses to 5 questions about the care they have received from their provider. Responses are measured on a scale of 1-5 and the average score is displayed in an easy to view, 5-star format. Learn more about how we measure our patient experience.
Comments marked with an asterisk * serve as a flag to indicate when a patient has left feedback that specifically references a provider's name.
This patient rated the doctor 3 out of 5 stars.
Seemed knowledgeable and efficient though bed side manner was brusque
This patient rated the doctor 5 out of 5 stars.
I had absolutely no issues what so ever with the care provider. He took the time to listen to me, assess my issue, offer explanations on causes/treatments, and answered all my questions.
This patient rated the doctor 2.2 out of 5 stars.
The provider seemed dismissive and tired. The provider did not ask if I was familiar or unfamiliar with certain aspects of our conversation (my health and related discussion). Rather, he assumed I was not familiar and was not warm in his communication. The provider called me early (by 10 minutes) and then made it feel like I was late by rushing into the conversation and stating, "Did you get the text? You can click it." I left the appointment feeling like I would have been better off not paying the $30 co-pay.
This patient rated the doctor 5 out of 5 stars.
He was very detailed, based on my Input, in his evaluation of my situation. I felt his interest/concern in me and my situation.
This patient rated the doctor 5 out of 5 stars.
Loved the attention to detail and suggested further tests when initial exam warranted course of action.
This patient rated the doctor 2.4 out of 5 stars.
Provider spent approx 2 minutes with me. Dismissed my concerns. Told me I was not experiencing symptoms I was experiencing
This patient rated the doctor 5 out of 5 stars.
My medications and history was unavailable to review in the system
Allergy
Otolaryngology (ENT)
Allergy Diagnosis
American Board of Otolaryngology
Fellow American Academy of Otolaryngic Allergy
Medical School: Albany Medical College
Internship & Residency: Albany Medical Center
English
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