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Overall Patient Rating
“You need to establish healthy habits to prevent future chronic health problems.”
As a child, Dr. Odalys Croteau thought that a career that combined the sciences and problem-solving would be ideal for her. “I also had an interest in helping others. It was all those things that led me down the path of studying and practicing medicine.”
As an Internal Medicine physician, Dr. Croteau likes to build strong relationships with her patients. “For me, it’s very personally and professionally rewarding to practice primary care,” she explains. “I love to have those long-term relationships with patients so I can engage them with their care.” Dr. Croteau says that the most important diagnostic tool is what the patient is telling her. “My patients are my teachers,” she explains. “I find that diagnostic imaging and laboratory testing are invaluable to the care of the patient, but cannot tell the same story as an open and trusting patient. It takes time, commitment, and a great listener to build a trusting and long- term doctor-patient relationship. For me, it is important to find a balance so that I can deliver individualized, evidence-based medicine and maintain personal connection and trust with my patients.”
One of the most common problems that Dr. Croteau treats as a primary care doctor is obesity. “Treating obesity can be challenging because you can’t just prescribe a pill, there also needs to be a lot of counseling,” she explains. “Patients need to understand that since they didn’t put the weight on overnight, they can’t take it off overnight. That’s why behavioral and lifestyle changes are so important. My goal is to guide and educate my patients so that they can make informed decisions about their mental and physical health so that they can live a healthy life. You need to establish healthy habits to prevent future chronic health problems.”
Mental health is also a big issue that Dr. Croteau treats. “It’s a problem for many people. I often talk about coping mechanisms that can help patients,” she explains. “In addition, I can provide information about relevant websites and other mental health resources that they can access. I can also help patients establish themselves with one of our mental-health providers who can do both therapy counseling and also prescribe prescription medications, if needed.”
For Dr. Croteau, nothing is more rewarding than making a difference in a patient’s life. “For me, having that unique opportunity never gets old,” she explains. “When a patient comes back and tells me that I made a difference in their life, it really makes my day.”
On the weekends, Dr. Croteau enjoys spending as much time as possible with her husband and two children. In the summer months, they enjoy boating, biking and fishing at their lake house in Maine and as well as many winter sports.
Star ratings are based on patient responses to the question, “How Likely are you to Recommend Care Provider?” The average score is then displayed in an easy to view, 5-star format. Learn more about how we measure our patient experience. (opens in new window)
This patient rated the doctor 5 out of 5 stars.
Dr. Croteau is very attentive and thorough in making sure any issues I am having are taken care of and gives me advice to be proactive in staying healthy.
This patient rated the doctor 5 out of 5 stars.
She takes her time with the patient and explains everything in a very understandable way.
This patient rated the doctor 5 out of 5 stars.
She is kind explains things well.
This patient rated the doctor 5 out of 5 stars.
Not as friendly as my PCP but she came around during the visit. She is knowledgeable and was listening
This patient rated the doctor 5 out of 5 stars.
Dr Croteau is a very compassionate person She is the reason my health has turned around I have Dr. Croteau to Thank for it . I would recommend Dr. Croteau as a matter of fact i Have!
This patient rated the doctor 5 out of 5 stars.
She was very thorough with my exam.
This patient rated the doctor 1.5 out of 5 stars.
This was my second time meeting her. I liked her the first time, Nothing special but OK. This time I felt like I annoyed her with everything I said and did. I felt she lectured me and didn't really listen to questions or concerns. I don't go to the doctors very often and had questions and this was a physical I thought this was the time to discuss important issues since I am turing [omitted]. I left feeling lousy and I may switch doctors.
This patient rated the doctor 5 out of 5 stars.
She is a very caring kind position. She takes time to listen and cares about your problems.
This patient rated the doctor 5 out of 5 stars.
I likes her personality listened to my concerns very efficient very friendly I likes her very much
This patient rated the doctor 5 out of 5 stars.
She’s a wonderful doctor. Explains everything, very helpful
This patient rated the doctor 5 out of 5 stars.
Very caring
This patient rated the doctor 5 out of 5 stars.
She is a caring person in general. She asks questions and also provides you with an answer in a compansonate way even if it is something you don't want to hear - like something about your weight. She is also interested in you as a person and I believe that helps her provide better care. I believe she is one of the best doctors at Reliant.
This patient rated the doctor 5 out of 5 stars.
Dr. Crteau was very nice and helpful.
This patient rated the doctor 2.5 out of 5 stars.
During my appointment I did not feel she listened to my concerns and/or questions. Dr. Schneewis retired, so Dr. Croteau has been selected as my primary care doctor. She was very business like. Read the computer info, and I did not feel she listened to my comments or questions. My wife was at the appointment and after we had a long discussion about how cold and robotic the appointment felt. I don’t expect an appointment with my doctor to be a social interaction, but I do feel the appointment should not feel like an assembly line process. Get em in. Get em out. [omitted]
This patient rated the doctor 5 out of 5 stars.
Very caring professional. My whole family goes to her,
This patient rated the doctor 5 out of 5 stars.
I like her as a doctor. Very informative. Very clear on what she expects from. me. She makes it easy to understand
This patient rated the doctor 5 out of 5 stars.
Thorough and understanding
This patient rated the doctor 5 out of 5 stars.
Dr. Croteau has great bedside manner. She is kind, gentle, and caring. She listens well, and explains information well.
This patient rated the doctor 5 out of 5 stars.
She caring and listens and seams to what to help with any problems I have. She even called me after hours to answer a question I sent on my chart.
This patient rated the doctor 5 out of 5 stars.
Professionalism
This patient rated the doctor 1 out of 5 stars.
Unwilling to listen to my health concerns, stated she didn’t have time to discuss my concerns, typed throughout the appointment and rarely looked me in the eye, refused my request to adjust my medication without discussing the reasons I felt I needed an adjustment. She was very abrupt and dismissive.
This patient rated the doctor 1 out of 5 stars.
Passive / didn't really have any reaction felt like she didnt really know my case so she didn't know how to help me
This patient rated the doctor 5 out of 5 stars.
She is very friendly and we work together toward getting my health stable
This patient rated the doctor 5 out of 5 stars.
Dr, Croteau is exceptional! She is warm, listens, is caring, discusses plan/next steps and ensures I am OK with it. I am extremely happy that she is my primary care doctor. A++
Offices and Locations
Overview
Specialties
Internal Medicine
Partnering Provider
Certifications
American Board of Internal Medicine, Pulmonary Medicine, and Sleep Medicine
Education
Medical Education:
The Warren Alpert Medical School of Brown University
Residency:
UMass Chan Medical School, Internal Medicine
Fellowship:
UMass Chan Medical School, Pulmonary Disease and Critical Care Medicine
Insurance
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