At Reliant Medical Group and Southboro Medical Group, we regularly measure and monitor quality performance through our own electronic information systems, but there are also independent agencies who measure quality performance using the same set of measures across the country.
One such organization is the National Committee for Quality Assurance (NCQA, at www.ncqa.org), a non-profit organization dedicated to improving health care quality nationwide.
NCQA developed a standard of measurement called HEDIS® (Health Care Effectiveness Data and Information Set) which is an important measurement tool. HEDIS scores provide a way for health care organizations like Reliant Medical Group to measure their progress and compare themselves to other organizations – locally and across the country. Because HEDIS helps health care organizations standardize the way they measure quality of care, it provides the most accurate benchmarks for clinical quality. In addition, all HEDIS scores are independently audited and verified to ensure accuracy.
Another organization that helps patients learn more about the quality of the health care they receive is Massachusetts Health Quality Partners (MHQP). This non-profit organization provides detailed reports on clinical quality for different types of illnesses and health conditions as well as surveys on patient experiences with medical groups and individual health care providers. All the information is easily accessible on their website www.mhqp.org.
The graphs linked below derived from NCQA offer an overview of the high quality care that Reliant Medical Group physicians provide to patients every day for women’s health care, cancer screening, childhood immunizations, diabetic care and cholesterol screening. Our scores rank us in the top 10% nationally for all of these measures – a strong testimony to our dedication to achieve the best possible outcomes for our patients.